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MedSage Delivers Results
With our Patient Management Systems our customers experience:
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Increased and consistent patient follow up, |
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Increased revenues from improved patient compliance, |
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Superior quality of care for their patients. |
We help providers decrease the cost, and increase the revenue from patient management.
Patient monitoring is a critical component to any homecare provider’s patient management program. In addition to meeting payer requirements, having a strong monitoring process just makes good business sense as it helps boost patient compliance, improves per patient revenue, reduces patient turn over or loss to other plans, and is the cornerstone to quality care. Unfortunately, the monitoring process is usually reactive, labor-intensive, expensive and time consuming, especially if managed and documented well.
medSage Technologies has a solution for those problems: our new Patient Management Systems. Introduced specifically for the homecare provider market, this innovative new product helps providers proactively monitor patients requiring some form of follow up.
medSage enables providers to easily monitor patients for a variety of conditions or to meet payer requirements. Patients groups for monitoring would typically include:
medSage Patient Management Systems allow providers to monitor these and other conditions, for changes in their condition, prescription, insurance or the need for re-order of medical supplies. Patient-authorized supply orders are generated by the system and delivered electronically to the customer’s fulfillment system, so emergency re-orders costs can be reduce or even eliminated. Any patient issues or problems, such as poor patient compliance, equipment problems, prescription changes or insurance changes, are instantly delivered to a designated computer desktop so they can be addressed immediately. The easy-to-use online software makes keeping and retrieving patient information simple, less time-consuming and HIPAA compliant.
Here's how our systems work
medSage uses HCVoice™ to place personalized calls to your patients and ask simple questions based upon provider supplied information. The calls are scheduled for when the specific patient group is typically available and based upon the patients’ insurance. Patients’ answers are recorded, documented and analyzed by our proprietary software. From the call data, medSage generates electronic orders and/or patient notifications within minutes of contacting your patients. This information is available to provider authorized personnel at the providers’ unique server address that medSage creates.
Typical orders our Patient Management Systems would generate include:
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Unit dose medication refills |
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Sleep therapy replacement supplies such as masks, headgear, tubing and filters. |
Patient notifications allow providers to triage their patient base – to proactively manage their patient base by exception. These notifications identify which patients need more, or immediate attention so providers can focus resources cost-effectively. Typical notifications our Patient Management Systems would generate include:
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Changes in prescription or condition, |
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Non-compliance to prescribed therapy, |
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Recent admission to the Emergency Room or Hospital, |
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Equipment problems or discontinued use, and |
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Changes in insurance, address or physician. |
Patient Management Systems are configurable
Optional features of our Patient Management Systems include patient transfer during the call to the providers’ patient care personnel; and, after hours patient call in.
You control your patient data, but we help drive your revenue stream.
medSage Patient Management Systems are HIPAA compliant, require no hardware or networking investment and pay back rapidly. Our systems are designed with dual level user access security and all data is encrypted using SSL encryption. We use “open system” technology, allowing various computer hardware configurations to be used. And, medSage will integrate our patient management systems with your back-office fulfillment system.
Better Care With medSage... at a lower cost
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